Uber’s ‘disruption’ is far from benign – but it’s not too big to ban | Abi Wilkinson

The latest revelation about the ride-hailing app concealing a huge hack of personal data confirms that London mayor Sadiq Khan is right to take it onUber is one of those companies that seems to take pride in upsetting the status quo. Its cheerleaders claim the minicab app is a shining example of “disruptive innovation” – where entrepreneurs change entire industries by thinking outside the box. Critics contend that Uber’s business model is actually pretty traditional. The only major difference is scale, and the use of a high-tech booking system.

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